YouthNet blog
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Thursday Apr 30, 2009
YouthNet opts out of Phorm
After much internal discussion and following the media debate, YouthNet has decided to add our name to the growing list of organisations who have chosen to opt out of Phorm. You can read more about our reasoning on the press statement we released this morning.
For reference, here is the email we sent to Phorm.
From: Natasha Judd
Sent: 29 April 2009 09:29
To: 'website-exclusion-AT-webwise-DOT-com'
Subject: Phorm opt-out for YouthNet domains
To whom it may concern,
As a charity, which provides confidential online guidance, YouthNet requests that all our websites, including TheSite.org, do-it.org.uk, YouthNet.org and all related domains, be excluded from scanning by the Phorm / BT Webwise system.
Here is a list of our domains which should be excluded (please exclude any and all subdomains as well):
thesite.org
thesite.org.uk
thesite.mobi
askTheSite.org
askTheSite.org.uk
askTheSite.net
askTheSite.co.uk
selfharm.org.uk
yourtentormine.org
mytentoryours.org
chooseaction.net
do-it.org.uk
do-it.org
doit-london.co.uk
youthnet.org
youthnetuk.com
youthnet-uk.info
youthnet-uk.org
youthnet-uk.net
Please do not hesitate to get in touch if you have any questions about this request.
Natasha Judd
Marketing Manager
We received the following (auto) response:
From: website-exclusion [mailto:website-exclusion-AT-phorm-DOT-com]
Sent: 29 April 2009 09:29
To: Natasha Judd
Subject: Publisher Exclusion Request Autoreply
Thank you for your submission to the Phorm website exclusion list. If there are no obvious grounds to doubt the legitimacy of the request the URL will be blocked as soon as possible, usually within 48 hours.
Requests must be made by the legitimate owner of the domain. If we have questions regarding your domain Phorm may take a number of steps, including attempting to contact the domain administrator by email for confirmation of this request. If the request remains questionable and is not confirmed within 10 days, the URL will be removed from the exclusion list and an email will be sent informing you of this decision.
Where applicable, please ensure that the Administrative Contact details for this domain are up to date. If you need to update them, please resubmit your request when the amended details are visible in the WhoIs database - (use a public whois service such as http://who.godaddy.com/whoischeck.aspx if you are unsure it has been updated)
Heard a rumour about Phorm? Check out the truth at www.StopPhoulPlay.com
Saturday Apr 18, 2009
Young people as trustees
I posted this on my personal blog, but as it's partly about YouthNet I should probably mention it here:
"On Wednesday we had a meeting at work to discuss recruiting new trustees for YouthNet, and in particular the desire to get "youth trustees" onto our board. We've been having similar discussions at the charity I'm a trustee of, the Citizenship Foundation, where I think I am if not the youngest, I'm certainly not that much older than the youngest."
Thursday Apr 16, 2009
Eating disorders and technology
A little while ago I attended the International Conference on Eating Disorders to find out about advances in internet technology and how they impact on treatment. We're no stranger to eating disorders through the content we have on TheSite.org, and discussions about them on the forums are reasonably regular, so it's interesting to find out what's out there to complement traditional face-to-face treatment and what impact it can have.
It was a long and information heavy workshop, but some key themes were drawn from the lecture. The speaker was Steve Wonderlich, Ph.D. Here are five key things that I learned:
1. Technology is primarily used to help people who experience Bulimia and compulsive eating. This is because there are clear ways that it's possible to monitor someone's progress and behaviours if they are binge eating. On the other hand, if someone is experiencing anorexia then it's much harder to use technology to help.
2. It seems that most of the technology is developed either in the US or Europe (mostly outside the UK). Although I'd happily have someone correct me on that!
The technologies discussed tended to take a stepped care approach. I have understood this to mean that treatment comes in steps with varying levels of intervention often starting with self-directed intervention and then more intensive intervention from experts as the treatment goes forward. Here is a breakdown of the programmes discussed:
- Interapy This includes no face-to-fact contact at all and is CBT based therapy online. The service is aimed at 16+ year-olds and excludes people who are experiencing problems in other areas of their life e.g they're feeling suicidal or abusing drugs. This is interesting for us working on TheSite.org where we're interested in the interconnected nature of problems and take a holistic approach to advice giving. Nevertheless, this programme was seen to be most impressive by the speaker.
- ES[S]PIRIT A German internet-based program for the prevention and early intervention of eating disorders. Its focus is on sub-clinical eating disorders. The most interesting part of this technology was the development of extremely impressive AKQUASI technology which is computer supported treatment of patient treatment response. They have used this technology to send text messages to patients based on their functional and dysfunctional eating behaviours.
- Student bodies which is "an online psycho-educational intervention designed to help women at risk for developing eating disorders develop healthier dietary practices and improve their body satisfaction." I think it would be interesting to trial this beyond the student arena.
- Hans Kordy's Internet bridge project. This includes weekly chat sessions and online self-help groups. We got to see some of the transcripts which were really interesting. We run online chat sessions for peer support on TheSite.org but the self-help angle may be worth exploring. Internet bridge was the project I could generally most identify with as it referred to techniques some of our askTheSite advisors recommend such as writing without disruption about emotionally difficult topics – otherwise known as journaling which patients send to therapists and receive feedback by email.
3. Digital exclusion is still a big issue for those attempting to provide online advice and treatments. Steve Wonderlich has experience of using technology such as PDAs for treatment of eating disorders where patients are contacted up to ten times a day – I imagine this kind of treatment could also transfer to mobile phones.
4. The way internet tools are used is just as important as deciding which tools to use. The ES[S]PRIT project for instance has the amazing AKQUASI technology I mentioned, but I don't think the automated approach is ever going to make a big impact. Perhaps there are better ways the technology could be used? It was interesting to see that trials of this programme got a better response in Germany than the UK.
5. The use of technology to help treat eating disorders tends to have a small, but significant impact. For instance, 14 out of the 80 students who were surveyed about their participation in the ES[S]PIRIT project said that it helped them a lot and 21 said that it helped them a bit.
At YouthNet we describe TheSite.org as a first-stop-shop for information and advice. This means that the website is mainly a first point of call where young people can find out where or how to get further help. Having said that, young people can get ongoing support through peer support on the discussion boards. What's striking about some of the programmes discussed in these talks though, particularly Interapy, is that this is taking technology to the next level where some patients can get everything they need online. Obviously this is quite a controversial concept and perhaps that's never going to be 100% possible or advisable, nor for the majority. Nevertheless, it's interesting to see that some of the formats we already use for support on TheSite.org such as askTheSite and chat sessions, in theory could grow in scope and provide a higher level of support.
Posted by Helen Williams ( 10:46 AM ) Link to this post Comments[0]
Monday Apr 06, 2009
Social Return on Investment
Last week we held the latest in our series of breakfast seminars. This time the topic was "SROI (Social Return on Investment to you and I) – a new impact model", and the audience was treated to presentations from Claire (our Operations Director), Sarah (our Research Manager), as well as Andrew Wilson (Managing Director of Corporate Citizenship) and our very own Martyn Lewis.
You can see the slides below, but do let us know if you want more information or would be interested in meeting up to get some more context.
The three things I learnt from the presentation were:
- The SROI model involves making some assumptions about what you do. The key is to be transparent about what assumptions you've made and the calculations you've used;
- It's really hard to put a clear, binary outcome on some types of work. SROI came out of evaluating employment programmes that either resulted in employment or didn't – it's much harder (although not impossible) to quantify programmes that improve self-esteem, for example;
- The reaction from funders attending the seminar was very positive – both in terms of the fact that we were up for doing the research, and the clear benefit to society per investment made that we can now demonstrate.
Here are the slides:
Wednesday Apr 01, 2009
An armory of weapons against the young
First we had blue lighting in toilets. The idea was that in the great venn diagram of social misbehaviour, heroin users and young people overlap perfectly. Blue lights would conveniently drive both away. For users it becomes difficult to spot a vein, and the sinister effect in loos would also help to deter youths who aren't shooting up from simply 'hanging around'. There aren't enough letters in the alphabet to enumerate the stupidity of this policy.
b) Effectively blindfolding a needle user is dangerous.
c) Nobody else will go to the toilet either – they'll either be scared by the potential presence of drug addicts or repelled by the horrible blue lights.
d) What the hell happened to customer service?
e) The whole thing makes a very noticeable and high-profile statement about the 'dark times' in which we live. Such statements fuel conservative paranoia and further alienate the generations. 'Tough measures' against crime quickly become 'tough measures' against vulnerable people...
Which brings me to the Mosquito: for £500, shopkeepers can purchase a sonic torture machine that emits extremely high noises at a frequency that only young people can hear (because your hearing range deteriorates as you get older). Is a teenager's money worth less than a forty-something's to these small businesses? In fact, young people have less to spend (partly because they are also discriminated against with the unequal minimum wage, whose tenth anniversary is today), which means that this social and economic discrimination seems to be going unchecked.
But the latest pink lighting scandal can't fail to attract attention. One residents' association hopes to start a trend by paying for pink lights to be installed on streets and underpasses, because it highlights acne and may deter young people from gathering in groups. It is eye-wateringly abusive. Can you imagine if we tried to humiliate older people into submission by installing special lighting that showed up their wrinkles?
I was 22 last week – a pretty youthful looking 22, if I say so myself. My anger about ageism (in both directions) only increases. I continued to be stunned by this vicious emotion, lethally combined with sneaky use of modern technology and the misapplication of the law, against young people. I guess it's not possible to legislate against privately-bought coloured lights, but with a bit of imagination and empathy, it shouldn't be necessary. Posted by Sophie Manning ( 4:34 PM ) Link to this post Comments[3]
