Case studies

Everything we do supports young people. Whenever they are looking for support, advice, experience and opportunities to participate in society, they come to us.

Here are some stories of the young people we have helped.

To arrange interviews or for more information, contact us on 020 7250 5716 (07766 660755 out of hours).

Hannah Bilverstone is 19 and is a student from Hertfordshire. She has used online advice for help with her problems including bullying, depression,bereavement, anorexia and self-harm.

Video: Interview with Hannah

Katie Hamilton (21) has been a user since she was 16. In recent years she has acted as an advocate for the self-harm section of, by giving media interviews about her personal experience of self-harm.

Video case study: Katie’s story


Vikki George is 26 and from Surrey. She is bedbound due to Myalgic Encephalopathy (ME), but has dedicated her energy to raising awareness of the condition and helping others by blogging on

Elliot Taylor, 19, grew up in south-west England. helped him find answers about sexual health when he couldn’t speak to anyone else.

Philip (20), took drugs with his friends but wanted some advice on the ‘no frills’ effects. His cousin showed him and he found the kind of straight-talking advice he’d been looking for.

In the week she started uni, Aisha (21) discovered she was pregnant. She was confused, angry and depressed but found support on

David is 23. Depression hit him after exams, making him feel sad and alone, but’s discussion boards gave him courage and comfort.

Dawn is 29 and lives in Nottingham. She struggled to find work in the media but ended up landing her dream job after volunteering as a  hospital DJ via Do-it.

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